‍Skyywell Health Inc. respects the privacy, dignity, and confidentiality of the youth, families, staff, visitors, donors, community partners, and individuals who interact with our organization and website. We take privacy seriously and use reasonable safeguards to protect personal information, health-related information, images, records, and communications.

This Privacy Policy explains how Skyywell Health Inc. may collect, use, protect, and share information through our website and related communications.

Information We May Collect

Skyywell Health Inc. may collect information that individuals voluntarily provide through our website, email, contact forms, donation forms, employment inquiry forms, referral inquiries, testimonial submissions, or other communication methods.

This information may include:

• Name

• Email address

• Phone number

• Mailing address

• Organization or company name

• Donation or contribution information

• Employment inquiry information

• Volunteer or partnership interest

• General questions or messages submitted through the website

• Information provided by a parent, guardian, legal custodian, referral source, or authorized representative

Skyywell Health Inc. does not request that youth submit private personal information, medical details, or confidential placement information directly through the public website.

Privacy of Minors

Because Skyywell Health Inc. serves adolescent males under the age of 18, we maintain heightened privacy protections for minors.

Skyywell Health Inc. does not knowingly collect personal information directly from minors through the public website without appropriate parent, legal guardian, custodian, or authorized representative involvement.

Youth names, images, personal stories, case details, health information, treatment information, placement information, school information, family details, or identifying circumstances will not be publicly posted without proper written authorization from the appropriate legal party.

Photos, Videos, Testimonials, and Youth Stories

Skyywell Health Inc. may use photos, videos, testimonials, success stories, or program images for website, marketing, community outreach, donor engagement, or informational purposes only when appropriate authorization has been obtained.

To protect youth privacy, Skyywell Health Inc. will not knowingly publish:

• A youth’s full legal name

• Private medical or behavioral health information

• Placement status or referral details

• Court, custody, or family information

• School or educational records

• Personal trauma history

• Any image, video, or story that could reasonably place a minor at risk or violate confidentiality

Where appropriate, Skyywell Health Inc. may use stock images, staged images, non-identifying photos, or general program descriptions instead of actual youth images.

How We Use Information

Information collected through the website may be used to:

• Respond to questions or requests

• Provide information about Skyywell Health Inc. services

• Communicate with families, referral sources, partners, donors, or community members

• Process donations or contributions

• Maintain donor records

• Review employment or volunteer inquiries

• Improve website content and communication

• Support program outreach and community engagement

• Comply with applicable legal, regulatory, licensing, contractual, or reporting obligations
  

Skyywell Health Inc. does not sell personal information.

Health Information and Confidential Records

Skyywell Health Inc. may receive or maintain confidential information related to youth services, behavioral health needs, treatment coordination, referrals, care planning, medication support, incident documentation, staffing, and program compliance.

Any health-related, treatment-related, or confidential youth information is handled with additional care and is not treated as general website information.

Where applicable, Skyywell Health Inc. follows privacy and confidentiality requirements under applicable federal and state laws, licensing standards, Medicaid requirements, contractual obligations, and organizational policies.

Protected health information and confidential client records are not shared publicly and are only disclosed as permitted or required by law, authorization, consent, court order, licensing authority, payer requirement, emergency need, mandated reporting obligation, or other lawful basis.

Donations and Payment Information

If donations or contributions are made through the website, payment information may be processed through a secure third-party payment processor.

Skyywell Health Inc. does not intentionally store full credit card numbers or complete banking information on its public website unless required through an approved secure payment system

Donation records may be maintained for accounting, acknowledgment, compliance, and recordkeeping purposes.

Employment and Volunteer Inquiries

Individuals who submit employment or volunteer interest forms may provide personal information such as name, contact information, work history, qualifications, availability, or related employment details.

This information may be used to evaluate potential employment, volunteer, contractor, or partnership opportunities with Skyywell Health Inc.

Submitting an inquiry does not guarantee employment, volunteer placement, or acceptance.

Website Cookies and Analytics

The Skyywell Health Inc. website may use cookies, analytics tools, or similar technologies to improve website performance, understand visitor activity, and enhance the user experience.

These tools may collect general information such as browser type, pages visited, time spent on the site, device type, or general location data.

Visitors may be able to adjust browser settings to block or limit cookies.

Sharing of Information

Skyywell Health Inc. may share information only when appropriate, necessary, or legally permitted. This may include sharing information with:

• Authorized staff or representatives

• Payment processors

• Website hosting or technology providers

• Legal, accounting, or compliance professionals

• Licensing, regulatory, or oversight agencies

• Managed care organizations or payers, when applicable

• Emergency responders or appropriate authorities when safety is at risk

• Law enforcement or courts when required by law

• Mandated reporting agencies when required to report abuse, neglect, exploitation, or safety concerns

Skyywell Health Inc. does not sell donor, visitor, youth, family, or client information.

Data Security

Skyywell Health Inc. uses reasonable administrative, technical, and physical safeguards to help protect personal and confidential information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no website, email system, or electronic communication method can be guaranteed to be completely secure. Individuals should avoid submitting sensitive youth records, medical information, Social Security numbers, court documents, or confidential placement information through general website contact forms unless specifically instructed through a secure process.

North Carolina law requires businesses that own or license personal information of North Carolina residents to provide notice after certain security breaches involving personal information.

Email and Electronic Communications

Messages sent through the website or email may not always be encrypted. For that reason, users should not submit highly sensitive, confidential, medical, legal, or youth-specific information through general website forms.

Skyywell Health Inc. may use email to respond to inquiries, provide updates, communicate with donors or partners, or follow up on requests.

Third-Party Websites

The Skyywell Health Inc. website may contain links to third-party websites, donation platforms, payment processors, community resources, partner organizations, or social media pages.

Skyywell Health Inc. is not responsible for the privacy practices, content, policies, or security of third-party websites. Visitors should review the privacy policies of any external websites they choose to visit.

Retention of Information

Skyywell Health Inc. may retain information for as long as necessary to fulfill the purpose for which it was collected, comply with legal and regulatory requirements, maintain business records, process donations, respond to inquiries, support program operations, or meet licensing, payer, contractual, or compliance obligations.

Confidential youth records and health-related records are retained according to applicable law, licensing standards, payer requirements, and organizational record retention policies.

Parent, Guardian, and Authorized Representative Requests

Parents, legal guardians, custodians, or authorized representatives may contact Skyywell Health Inc. regarding questions about privacy, confidentiality, records, or use of information.

For the protection of minors, Skyywell Health Inc. may require identity verification, proof of legal authority, or written authorization before releasing, correcting, or discussing confidential youth information.

Changes to This Privacy Policy

Skyywell Health Inc. may update this Privacy Policy at any time. Updates will be posted on the website with a revised effective date.

Continued use of the website after updates are posted means the visitor accepts the revised policy.

Contact Information

Questions about this Privacy Policy may be directed to:‍ ‍

Skyywell Health Inc.
Website:skyywellhealthinc.org
Email:skyywellhealthinc@gmail.com
Phone: Lisa : 984-292-4515 , Varon : 919-519-0079